Privacy Policy

Who We Are

ClientFlow is a service brand operated under parent company AAYUSH CODEFUSION, based in Kolhapur, Maharashtra. For this policy, AAYUSH CODEFUSION is the operator responsible for deciding why and how enquiry-related personal data is used.

Personal Data We Collect

We collect only the information you voluntarily share with us while making an enquiry, requesting a demo, discussing a project, or communicating with us through WhatsApp, calls, email, or similar channels.

• Name, phone number, email address, and business name, when shared by you.
• Business requirements, project notes, demo requests, service preferences, and call notes.
• WhatsApp messages and other communication records needed to respond to your enquiry.
• Basic technical or operational details you provide for planning automation or lead-generation services.

Data We Do Not Intentionally Collect

We do not intentionally collect children's data, sensitive personal information, payment card data, passwords, government ID documents, or health/financial records through this website. If a future service requires any additional category of data, we will explain that requirement separately before collecting it.

How We Use Personal Data

We use personal data for lawful and specific business purposes, including to:

• Respond to enquiries and prepare automation, website, or lead-generation plans.
• Schedule calls, demos, consultations, and follow-up conversations.
• Provide, support, improve, and secure our services.
• Maintain necessary business records and comply with applicable legal obligations.
• Prevent misuse, handle disputes, and protect our legal rights.

Consent And Withdrawal

By sharing your details with us, you consent to our use of that information for the purposes explained in this policy. You may refuse or withdraw consent by contacting us. If you withdraw consent for information required to respond to an enquiry or provide a service, we may be unable to continue that specific conversation or service.

Sharing Of Personal Data

We do not sell personal data. We may share limited personal data only where needed with service providers and business tools that help us operate, such as WhatsApp/Meta, hosting, email, cloud storage, CRM, support, or communication providers. We may also share information when required by law, regulation, court order, government authority, or to protect our rights.

Retention

We keep enquiry and service-related personal data only for as long as reasonably needed for the enquiry, active business relationship, support, legal compliance, dispute resolution, or legitimate business records. When the information is no longer needed, we delete it or anonymize it where practical.

Your Rights

Subject to applicable Indian law, you may request access to your personal data, correction, update, erasure, withdrawal of consent, grievance redressal, and nomination of another person to exercise your rights where applicable.

To make a privacy request, email privacy@clientflowapp.in. We will review and respond to valid requests within the timelines required by applicable law.

Security

We use reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, loss, alteration, or disclosure. No digital communication or storage system can be guaranteed to be completely secure, so we also encourage users to avoid sending unnecessary sensitive information.

Data Breach Notifications

If a personal data breach affects your information, we will take reasonable steps to contain and assess the incident and will notify affected users and relevant authorities as required by applicable Indian law.

Cross-Border Processing

Some service providers or communication platforms may process data outside India. Where this happens, we use such providers only where legally permitted and subject to applicable safeguards and restrictions.

Contact And Grievance Redressal

For privacy questions, requests, correction, deletion, withdrawal of consent, or grievances, contact us at privacy@clientflowapp.in.

You may also contact us through our business WhatsApp channel for general service enquiries, but privacy requests should be sent to the email above for proper tracking.

Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.